Posts Tagged ‘Francois Leblanc’
8 Criteria for Evaluating Enterprise E-Signatures – Part Three
Wednesday, February 1st, 2012
Yesterday we posted the second of an 8-part interview with Michael Laurie, Silanis co-founder and VP of strategic planning. The purpose of this interview is to gain an industry insider’s view of the top criteria for evaluating enterprise electronic signature solutions, and to understand how Silanis meets these criteria.
#3: Electronic Evidence
Q: What is electronic evidence? How much is enough to ensure that electronic records will be enforced in the event of a dispute?
A: Businesses are moving more and more of their customer transactions onto the web. Essentially they are doing business with consumers in a completely electronic, paperless environment where contracts and documents of all types are being delivered, reviewed and signed. When automating consumer-facing processes, the challenge is to do so without introducing risk. Evidentiary rules and contract principles apply to electronic transactions in the same way they do in the paper world. Therefore the electronic version of the process has to be at least as strong as it was on paper. Silanis helps mitigate risk of repudiation by providing substantially more evidence than was ever possible with paper.
In both cases, producing convincing evidence entails more than just presenting an authentic signed record of an agreement. In fact, the goal is to demonstrate that the process used to establish the signer’s intent was fair, and complied with all applicable laws and regulations.
The key is to record and be able to prove the exact process used to build the signer’s understanding of what they were agreeing to and signing. This includes reliably reproducing the appearance and order of all of the web screens, documents and legal disclosures that were presented to the signer; the time spent on each page; and all actions each signer took during the review and signing process, such as clicking on buttons to accept, sign, initial and confirm. Simply having log files of what happened is not enough.
Within the Silanis platform, electronic evidence is captured by the Silanis Process Reviewer™ and is uniquely linked to the final e-signed documents so that it can be reliably reproduced afterwards as needed. Reproducing evidence of an electronic transaction that occurred several years back can be a daunting task. An enterprise e-signature platform makes the process of e-Discovery easier, more reliable and less expensive.
In the case that an electronic record is actually a negotiable instrument like a mortgage note or chattel paper, the Silanis e-Vault Manager™ protects electronic records throughout their lifetime as ownership is transferred between various parties and vaults with the assurance that they are the authoritative copies; that is, the electronic originals. It also ensures legal control of the transferable records during creation, storage and transfer by: (a) maintaining a single authoritative copy of the record which is unique and identifiable; (b) allowing only the secured party or its designated custodian to transfer, store, or change the identified assignee of the authoritative copy; (c) assuring the record cannot be altered, except as permitted, and identifying unauthorized revisions and non-authoritative copies.
PART 4: To be posted tomorrow
Q: What mobile devices can a consumer or field agent use to e-sign, e.g. smartphones, tablet PCs, laptops, etc.? Does Silanis also support hardware signature capture pads? Why is mobile support important in an enterprise e-signature solution?
For more detailed information on the evaluation criteria for enterprise e-signatures as well as use case demos, access this free Silanis webcast recorded on January 25, 2012: 8-Point Checklist for Enterprise Electronic Signatures.
Categories: In the News, Industry Insights, Webcasts
Tags: Banking, Customers, e-Sign Enterprise, e-signatures, electronic banking, Electronic Evidence, electronic signatures, Enterprise, Events, Francois Leblanc, Insurance, Michael Laurie, Process, Silanis, Silanis e-Vault Manager, Silanis Process Reviewer, Straight-through Processing
The Future of Electronic Signatures: Silanis Shares Its Product Roadmap at Annual User Conference
Wednesday, April 27th, 2011
CIOs, developers, IT and operations managers from Silanis’ customers and partners in the insurance, financial services and government industries wanting to help shape the direction of electronic signatures and ensure that their organization’s specific requirements will be met are encouraged to attend Silanis’ Annual E-Signature User Conference in Washington, D.C. on May 5 and 6, 2011.
Robert Al-Jaar, Executive Vice President and CTO, and Francois Leblanc, Director of Solutions Marketing at Silanis will solicit audience feedback as they present highlights from last year’s product releases and share the road map for future product development.
Francois will review Silanis’ existing suite of on-premises and cloud-based services. The functionality, application areas, and major releases of the past 12 months will be clarified for each offering.
Robert, will provide an overview of new features in upcoming product releases, discuss enhancements in future versions, and provide an update on the company’s product development direction. The session will give attendees floor time to discuss with Silanis what features and functionality they would most like to see on Silanis’ product roadmap.
The seven most requested tips and tricks will also be shared, including:
- e-Sign Enterprise integration overview
- Sending email invitations and reminders
- E-signing on mobile devices
- Implementing business rules
- Retrieving documents and meta-data
- And more!
The two-day user conference will also feature e-signature best practices presented by two leading insurance carriers, a top 5 auto finance company, and a year in review presented by Silanis’ co-founder.
Categories: Silanis Events
Tags: Banking, Customers, e-Sign Enterprise, Events, Francois Leblanc, Government, Insurance, IT, Michael Laurie, Product, Roadmap, Robert Al-Jaar, Silanis, User Conference, Washington
Electronic Signature Best Practices: Leading Insurers and Auto Lender Share Their Stories at Silanis’ Annual User Conferences
Tuesday, April 19th, 2011
Customers are invited to network with their peers, and learn from each others’ experiences during Silanis’ Annual E-Signature User Conference in Washington, D.C. on May 5 – 6, 2011. CIOs, developers, IT and operations managers from insurance, financial services, government, manufacturing and other industry segments are scheduled to attend the two-day conference.
Moreover, two leading insurance carriers and a top auto lender will share their e-signature best practices and success stories.
“Our distinguished guest speakers will discuss how they successfully rolled out electronic signatures to deliver exceptional customer service and gain an edge over their competitors,” said Tommy Petrogiannis, CEO and co-founder of Silanis Technology.
By attending the three separate sessions, users will walk away with a solid overview of how to:
- Address demanding flexibility, integration and scalability requirements
- Achieve high adoption of electronic signatures by consumers
- Leverage the iPad for in-the-field signing and consumer-facing transactions
- Reduce legal and compliance risks by capturing comprehensive electronic evidence
- Leverage a pre-defined professional services package for rapid time-to-market
The two-day conference will also feature a year in review presented by Silanis’ co-founder, and an overview of Silanis’ product roadmap.
Categories: Silanis Events
Tags: Banking, Customers, e-Sign Enterprise, Events, Francois Leblanc, Government, Insurance, IT, Michael Laurie, Product, Roadmap, Robert Al-Jaar, Silanis, User Conference, Washington
Electronic Signatures Year in Review: Silanis’ Co-Founder to Present at Annual User Conference
Wednesday, March 23rd, 2011
Executives and CIO’s from insurance, financial services, government, manufacturing and other industries looking to understand where the future of electronic signatures is heading will be attending Silanis’ Annual E-Signature User Conference in Washington, D.C. on May 5 and 6, 2011.
Michael Laurie, Vice President & Co-Founder, Silanis Technology will present a year in review featuring the top e-signatures trends of 2010, and what impact that will have future development and implementations.
“Past events form future trends. 2010 saw a significant increase in the adoption of e-signatures across many industry segments due to the introduction of new solutions, services and functionality,” said Michael Laurie.
“Going forward, two big trends we see are increased mobile signing capabilities, and cloud-based services that will enable organizations of all sizes and budgets to move to paperless processing.”
Michael will also discuss how market maturity and customer feedback are driving important changes at Silanis, including an even greater focus on mobility, integration and enterprise scalability.
The two-day user conference will also feature presentations by two leading insurance carriers, a top-5 auto finance organization, and executives from Silanis’ R&D and product management teams.
Categories: Industry Insights, Silanis Events
Tags: Banking, Customers, e-Sign Enterprise, Events, Francois Leblanc, Government, Insurance, IT, Michael Laurie, Product, Roadmap, Robert Al-Jaar, Silanis, User Conference, Washington
