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US Army Accessions Command (AAC)

One of the Army's earliest ApproveIt adopters, the Army Accessions Command saw such compelling results that it immediately applied to equip all of its 23,000 computers with the software, once the enterprise license became available.


Full Success Story

Quick and easy recruiting

 

With some 16,000 recruiters worldwide, the Army Accessions Command (AAC) enlists as many as 160,000 into the US Army and Reserve and Army National Guard. With increasing pressure to recruit more troops, an efficient accessions process is critical.

The Problem

Previously, recruiters photocopied all future Soldier’s signed forms and credentials, and sent copies to various storage centers, which would also receive test results and enlistment-related records. With over seven million documents processed annually, delays and misplaced files were common.

The Solution

All of the AAC's processing documents are now automated and e-signature- enabled, from the initial application for enlistment to the enlistment contract annex.

An enterprise content management system stores system-generated documents that are e-signed using ApproveIt, as well as paper credentials that are scanned into the applicant file.  After the soldier accesses into the Army, the completed file is then transferred to the Army’s interactive Personnel Records System (iPERMS), where it becomes the soldier's Official Military Personnel File (OMPF). 

The Benefits

E-signatures have cut recruiting times and paperwork "by 75 percent easily, probably more," according to one administrator.

New soldiers can now consult their OMPF as soon as the day of entering service; recruiters can better track missing recruit information; and guidance counselors can view any profile to recommend jobs on the spot. Not having to store paper documents also saves the command significant time otherwise spent tracking and maintaining files, and cuts paper, reproduction and mail service costs.

The command's Air Force counterparts, the Air Force Recruiting Service (AFRS) and Air Force Reserve Command (AFRC), have also standardized on Silanis' e-signature solution to enlist personnel efficiently and paper-free.

"It didn't make sense not to use it. It's trackable, and shows who, what, where and why."  Reggie Epperson, senior Accessions Command technical advisor