Businesses are moving more and more of their customer transactions onto the web. Essentially they are doing business with consumers in a completely electronic environment where contracts and documents of all types are being delivered, reviewed and signed.
Security is always top of mind when moving signing processes online, particularly the security of the signature and the authentication of its user (i.e., Can someone copy and paste my e-signature? How can you prove who signed?). While these are essential – and likely the first thing that comes to mind when contemplating electronic signature security – they only touch the surface of a successful, e-signing security strategy.
This paper shares insights and best practices from nearly 20 years of automating business processes with electronic signatures. It answers pragmatic questions like: What is electronic signature security, and why is it important? What security is needed, and how much? How and when to apply security to electronic signatures, transactions and records? What techniques and methodologies will ensure a transaction’s reliability as a business record and as legal evidence?