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Accelerating Insurance Transactions with E-Signatures
& Customer Communication Solutions

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Free Educational Webcast

Thursday May 28, 2009, 2:00pm EDT

Presented in Partnership with
Michael Laurie, VP Strategic Development & Co-Founder, Silanis Technology
Neal Keene, Vice President Industry Solutions, Thunderhead

Overview

In the current economic climate, insurers need to provide superior service to increase customer loyalty. If you are looking for opportunities to improve operational efficiency by eliminating manual processes, without jeopardizing customer satisfaction or assuming additional legal or compliance risk, then this Webcast is for you.  

Electronic signatures, customer communication management and document automation are key enabling technologies that work together to help you realize cost savings and improve customer experience. Automating customer-facing transactions is challenging however, particularly when you have to contend with multiple distribution channels, each one with its own requirements, priorities and processes.  

In this free Webcast, industry experts from Silanis and Thunderhead discuss the role of e-signatures and customer communications in insurance e-commerce initiatives. Whether you work in line of business operations or in IT/IS, you'll learn best practices for how insurers can:

  • Reduce costs by moving communications to the Web
  • Overcome common challenges in automating customer-facing transactions
  • Minimize compliance risks and meet audit requirements more easily
  • Gain the flexibility and agility provided by XML and open standards-based solutions