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Electronic Signatures in Retail Banking

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Free Educational Webcast

Recorded On: Thursday June 25, 2009

Michael Laurie, VP Strategic Development & Co-Founder, Silanis Technology
Guest Presenter: Ellen Carney, Senior Analyst, Technology Industry Strategy, Forrester Research

Overview

In today’s economic climate, retail banks are struggling to improve operational efficiency, without compromising on customer experience or compliance. E-Signature process management solutions offer a strategic way to address this challenge.

From consumer loan originations and account openings, to mortgage closings and securitization of assets, e-signatures make it possible for banks to execute transaction paperwork, without the paper. Many leading banks and lending institutions have already adopted e-signatures across multiple product lines, processes and channels, resulting in substantial benefits, including:

  • Increased back-office processing efficiency
  • Improved customer experience
  • Costs savings
  • Fewer NIGO applications
  • Increased loan officer productivity
  • Stronger legal and compliance position

In this free Webcast, industry experts from Forrester Research & Silanis discuss the role of e-signatures in retail banking e-commerce initiatives. Aimed at line of business executives and IT/IS decision-makers, the presentation features:

  • Adoption trends and drivers
  • Common challenges in automating customer-facing transactions
  • Compliance and risk considerations
  • Real-world examples - Mortgage, Consumer Lending, Securitization