Resources 

E-Signature Strategies for Mobile Sales Channels

Free Educational Webcast

Recorded On: Wednesday, September  7 2011, 2:00pm
Length: 60 Minutes
Presenters:
Steve Burns, Senior E-Signature Solutions Advisor, Silanis Technology
Yazan Alwaid, Director of Business Architects Group, Silanis Technology


Overview

Electronic signatures are a critical enabling technology for new business process improvements at banks, insurance companies and other financial services providers. E-Signatures hold the key to transforming the customer experience, reducing risk by eliminating errors & capturing comprehensive evidence and reducing operations cost.

It is therefore no surprise that many companies have prioritized deploying electronic signatures to their most important distribution channel – agents, brokers and advisors. E-Signatures make it possible for these industry leaders to:

  • Achieve 70 - 100% adoption by mobile sales agents
  • Process new business applications in as little as 15 minutes
  • Reduce credit-to-cash cycle time by 8-14 days
  • Give back up to 50% time to representatives

The pervasiveness of mobile devices, wireless connectivity and changing demographics means there has never been a better time to adopt electronic signatures for intermediary sales channels. Still, there remain specific requirements that need to be addressed by a solution in order to ensure adoption.

In this Webcast, Silanis shares the best practices for addressing common implementation challenges when deploying e-signatures to a mobile sales force, including:

  • Hardware requirements
  • Agent connectivity
  • Signature attribution and signer authentication
  • Support for mobile devices
  • Hybrid electronic/paper processes
  • Integration with home office and representative systems

Use case demonstrations provide attendees with a view into a real-world e-signature process workflow for field representatives.