White Papers, Articles and Success Stories

Enterprise E-Signature Requirements Checklist

Thu, 10 Nov 2011 15:21:44 GMT

The past year has seen a significant increase in the number of request for proposals for enterprise e-signature solutions.

In the aftermath of the financial crisis, organizations know that they must do more than just compete on price in order to capture and retain customers. They must offer greater convenience and faster service, while mitigating risk in an increasingly stringent regulatory environment.

Today’s electronic signature solutions achieve these objectives by enabling transactions to remain electronic. Indeed, paperless signature processing has proven to significantly compress cycle times, lower document handling and shipping costs, and reduce signing errors, all while capturing stronger legal evidence and audit trail information than is possible with pen and paper.

An enterprise electronic signature solution provides organizations with a single platform and framework from which to scale e-signing across their entire operations, while still supporting the unique requirements of each business process or channel.
Recognizing the strategic importance of electronic signatures, organizations are increasingly seeking an enterprise solution that offers:

Flexibility
Seamless customer experience
Lowest total cost of ownership

Please complete the form on the right to access the full 5-page report >>

updated on Thursday, November 10, 2011 at 3:21:44 PM

Measuring the Return on Investment for e-Signature Technology

Thu, 10 Nov 2011 15:20:39 GMT

Overview

Paperless straight-through processes (STPs) hold enormous potential to revolutionize business operations for organizations across industries. Electronic signature technology can enhance organizational productivity and efficiency, ensure audit ability of business processes for compliance, and provide the necessary evidence to support and defend processes in a court of law. In addition, the automation of business processes and the migration from wet signature to electronic signatures – a mission critical objective for many lines of business today – can yield dramatic bottom line savings, drive revenues, and accelerate a company’s time to market and competitive advantage.

This paper sets out a solid advisory plan for construction of a business case and ROI analysis for e-signature technology in your organization.

updated on Thursday, November 10, 2011 at 3:20:39 PM

Paperless Processing in Property & Casualty Insurance

Thu, 10 Nov 2011 15:19:06 GMT

About this report: Drawing from its 16 years experience as a pioneer and industry leader in e-signature solution technology, and illustrating with examples of implementations for some of the world’s largest insurance carriers, Silanis Technology has compiled an industry-specific solution profile linking key market criteria with the business, legal and technical issues that are driving the adoption and deployment of e-signature solutions in the property and casualty (P&C) insurance industry.

The report will provide insights on how P&C carriers can leverage best of breed design and functionality to deliver to their customers the ultimate paperless experience for their online, call center or agent-based transactions. Aimed at senior line-of-business, legal/compliance and IT/IS decision-makers, the report focuses on the critical need for addressing and balancing key business, legal and IT/IS objectives and priorities that are unique to the P&C marketplace. It also presents a compelling business case for an e-signature solution that supports the requirements of multiple channels and diverse products to drive maximum return on investment from carriers’ e-commerce infrastructure.

updated on Thursday, November 10, 2011 at 3:19:06 PM

How To Reduce Lending Costs and Risks with Electronic Signature Process Management

Thu, 10 Nov 2011 15:18:22 GMT

Despite efforts over the past decades to streamline lending processes, banks still rely on paper for the execution of customer-facing business transactions, such as loan and mortgage origination. This not only prevents banks from fully automating their processes and gaining transparency and control of their transactions. It produces billions of dollars of potentially defective assets that can result in loan losses and hefty regulatory fines. While investments in people and technology have been made to improve post-transaction audit and quality assurance, the risk of improperly executed business transactions remains extremely high.

This article discusses how lenders can reduce the errors, costs and risks of loan processing by moving to straight-through-processing with the help of an electronic signature process management system. Lenders will learn how electronic signature process management can be used to eliminate errors by enforcing proper execution and signature rules, while maximizing operational efficiency and customer satisfaction across all sales and service channels.

updated on Thursday, November 10, 2011 at 3:18:22 PM

Electronic Signature Deployment Options

Thu, 10 Nov 2011 15:16:36 GMT

As organizations make electronic signatures a strategic priority in 2010 and beyond, a growing number of solutions and deployment options are emerging, each with their own unique characteristics, business focus, and return-on-investment. Adding to the confusion is the buzz around ‘Cloud-Computing’ and ‘Software-as-a-Service (SaaS)’. These terms have practically become synonymous in the media with the “future of computing” and the “demise” of traditional on-premises solutions. This paper discusses the merits and limitations of the various deployment options that are available in relation to how well they meet an individual or organization’s business needs.

updated on Thursday, November 10, 2011 at 3:16:36 PM

The Role of User Authentication in E-Signing

Thu, 10 Nov 2011 15:15:55 GMT

Summary: User authentication (UA) is a key part of any electronic signature, and can take many forms. As this article describes, an organization’s choice of UA method should balance security and ease of use, depending on the level of risk. Find out more about the different types of UA, and how to ensure that balance.

You type your name at the bottom of a letter in Microsoft Word. That’s an electronic signature, right?

It is, according to the legal definition, because you have proven your intent to sign. What makes this a risky approach to e-signing (at best) is the fact that you have not proven that you are really the one signing.

Another, equally risky, case: You log onto your workstation using a Smart Card, and your digital certificate automatically ‘signs’ all outgoing e-mail. The authentication is almost indisputable; the Smart Card ensures e-mails came from you. But did you really intend to sign that e-mail and be bound by its contents?

The point is that, while e-signing and user authentication (UA) are two completely different things, they are both equally important pieces of a secure, legally enforceable electronic signature. Clicking an “I Agree” button on a Web site will meet the legal definition of an electronic signature, but in no way proves you were the one who signed it. Without UA, there is no link between the signature, the intent to sign and the identity of the person signing.

updated on Thursday, November 10, 2011 at 3:15:55 PM

Security for E-Signatures & E-Transactions

Thu, 10 Nov 2011 15:14:57 GMT

Businesses are moving more and more of their customer transactions onto the web. Essentially they are doing business with consumers in a completely electronic environment where contracts and documents of all types are being delivered, reviewed and signed.

Security is always top of mind when moving signing processes online, particularly the security of the signature and the authentication of its user (i.e., Can someone copy and paste my e-signature? How can you prove who signed?). While these are essential – and likely the first thing that comes to mind when contemplating electronic signature security – they only touch the surface of a successful, e-signing security strategy.

This paper shares insights and best practices from nearly 20 years of automating business processes with electronic signatures. It answers pragmatic questions like: What is electronic signature security, and why is it important? What security is needed, and how much? How and when to apply security to electronic signatures, transactions and records? What techniques and methodologies will ensure a transaction’s reliability as a business record and as legal evidence?

Please complete the form on the right to access the full 12-page report >>

updated on Thursday, November 10, 2011 at 3:14:57 PM

Understanding E-Signatures: A Beginner’s Guide

Thu, 10 Nov 2011 15:14:15 GMT

Electronic signatures have seen significant adoption in the past decade within insurance, lending, government and other industries. Replacing manual, paper-based processing with automated, electronic signing processes has enabled organizations large and small to significantly reduce the cycle times, errors and costs associated with getting customers, partners, supplier and employees to review and sign documents needed to close new business, authorize decisions, and move operations forward.

Indeed, the impact electronic signatures have on an organization’s ability to deliver superior customer service, increase operational efficiency and improve bottom line results has often far exceeded initial expectations.

This beginner’s guide introduces business and IT executives to the key concepts and considerations for moving to paperless, signing processes, including:

Technology / Terminology: How solutions have evolved over the years to handle greater levels of complexity and automation, and what technologies they use at their foundation.
Compliance & Legality: How electronic signatures can help organizations to strengthen their legal and compliance position by capturing more comprehensive evidence than is possible with pen and paper.
Security: The three levels of security that need to be addressed in order to effectively mitigate risk: 1) user security, 2) document security, and 3) process security.
User Adoption: How to make the e-signing process easier than pen and paper, including the three requirements for ensuring that users adopt a solution.
E-Signing Process: What options are available for designing an electronic signing process that supports a variety of business requirements and environments.
Solution Options: A review of the three key solution options: 1) on-premises solution, 2) dedicated cloud service (SaaS), and 3) shared cloud service (multi-tenant SaaS).

updated on Thursday, November 10, 2011 at 3:14:15 PM

Electronic Signature Terminology

Thu, 10 Nov 2011 15:13:13 GMT

This valuable and comprehensive glossary of terms will become an indispensable aid to companies considering the adoption of electronic signatures. Key terms covered and defined include:

Authentication
Authoritative Copy
Click Wrap
Digital Certificates and Certificate Authorities
Digital Signature
Digitized Signature
E-Signature Process Management®
Electronic Vault
ESIGN
MERS
National Association of Variable Annuities (NAVA)
Process Signature®
PKI
SPeRS
Transferable Record
Uniform Electronic Transactions Act (UETA)

updated on Thursday, November 10, 2011 at 3:13:13 PM

Taking E-Signatures to Court

Thu, 10 Nov 2011 15:12:07 GMT

How to prevent and prepare for legal disputes involving electronic signatures and electronic transactions

Electronic signatures were given the same legal status as their wet ink counterparts with the passing of the federal E-Sign Act in 2000. For nearly 10 years, government and commercial organizations have been able to adopt a uniform e-signature process across all 50 states knowing that records cannot be refused by a court of law solely on the basis that they were signed electronically.

The question on most organizations’ minds is no longer whether electronic signatures are legal. Rather, how reliable are electronic signatures? How can the risks associated with electronic transactions be minimized? How do businesses relying on electronic signatures fare in settlement negotiations? And failing settlement, do judges admit and enforce electronically signed records in courts when contested?

This article serves to answer these questions, as well as outline how organizations can leverage electronic signatures in settlement when contested, and, failing settlement, effectively prepare for court should a dispute reach that point. The article reflects the recommendations of Greg Casamento, Partner at Locke, Lord, Bissell & Liddell LLP, and Frank Zacherl, partner at Shutts & Bowen LLP, as presented during a Webcast hosted by Silanis Technology on February 18, 2010.

Please complete the form on the right to access the full article >>

updated on Thursday, November 10, 2011 at 3:12:07 PM

Top 6 Legal Risks When Adopting E-Signatures…And How to Address Them

Thu, 10 Nov 2011 15:11:19 GMT

Moving business processes online without introducing new risks is not a simple task. The fraud, repudiation, admissibility and compliance risks are challenging enough to address when executing transactions on paper. If not done properly in the electronic world, these risks can be far greater. This paper discusses how a well-designed process, supported by new-generation electronic signature technology, can actually reduce risk and increase the enforceability of e-transactions compared to paper processes.

Please complete the form on the right to access the full article >>

updated on Thursday, November 10, 2011 at 3:11:19 PM

Compliance for Electronic Signatures and Documents

Thu, 10 Nov 2011 15:10:17 GMT

Regulations and policies are essential considerations before implementing electronic signatures. This article demystifies the rules and guidelines affecting commercial, government, industry and internal business use, such as ESIGN, UETA, GPEA, HIPAA, the Sarbanes-Oxley Act and more.

As organizations use electronic signature solutions to move paper-based business processes to electronic documents and signatures, they have to consider what impact this will have on their compliance with a wide variety of laws, regulations and their own business policies.

Although the laws and regulations have existed for some time that allow most industries and business processes to be to carried out electronically, many organizations are not sure what applies where and how to ensure compliance. Understanding which factors affect compliance and where to look for compliance is essential to any organization that plans on implementing an electronic signature solution in their business processes.

Please complete the form on the right to access the full article >>

updated on Thursday, November 10, 2011 at 3:10:17 PM

Top 20 Government Contractor

Thu, 20 Oct 2011 09:09:38 GMT

A leading global strategy and technology consulting firm recently selected Silanis to provide an online e-signature solution, and to develop an online portal to allow the firm’s subcontracting division to eliminate paper and create a secure, compliant and auditable process.

updated on Thursday, October 20, 2011 at 9:09:38 AM

General Services Administration (GSA)

Wed, 19 Oct 2011 13:02:05 GMT

North America’s largest contracting organization uses electronic signatures to streamline processes with its 13,000 suppliers, slashing processing times and paper-related costs, and eliminating black-out periods.

updated on Wednesday, October 19, 2011 at 1:02:05 PM

US Army - Enterprise License

Wed, 19 Oct 2011 12:41:01 GMT

Learn how the US Army successfully combined its investments in DoD PKI, real-time CRL verification, Common Access Cards (CAC), electronic forms, and Silanis’ electronic signatures to eliminate paper and save $1.3 billion annually, for applications ranging from recruiting to ammunition management.

updated on Wednesday, October 19, 2011 at 12:41:01 PM

Top Ten Property & Casualty Insurer

Mon, 17 Oct 2011 12:04:01 GMT

The sixth-largest property and casualty (P&C) insurance company in the US has selected Silanis Technology's Web-based electronic signature solution to enable consumers to apply for insurance online and immediately e-sign regulatory documents such as coverage selection forms.

updated on Monday, October 17, 2011 at 12:04:01 PM

North American Insurance Provider

Mon, 17 Oct 2011 11:52:19 GMT

This leading insurance provider in North America uses Silanis e-signatures to complete ‘In good order’ applications in 15 min. vs. 45 days. Captive financial representatives can now fully process new insurance applications electronically, including the capture of client signatures in documents, using the Web-based application. Adding electronic signature capabilities will enable the company to eliminate its paper dependency, along with all associated costs, inefficiencies and errors, and greatly improve the application experience for both its clients and financial representatives.

updated on Monday, October 17, 2011 at 11:52:19 AM

Resources

Thu, 02 Jun 2011 09:59:32 GMT

This valuable and comprehensive glossary of terms will become an indispensable aid to companies considering the adoption of electronic signatures. Key terms covered and defined include:

Authentication
Authoritative Copy
Click Wrap
Digital Certificates and Certificate Authorities
Digital Signature
Digitized Signature
E-Signature Process Management®
Electronic Vault
ESIGN
MERS
National Association of Variable Annuities (NAVA)
Process Signature®
PKI
SPeRS
Transferable Record
Uniform Electronic Transactions Act (UETA)

updated on Thursday, June 02, 2011 at 9:59:32 AM

Resources

Thu, 02 Jun 2011 08:59:33 GMT

You type your name at the bottom of a letter in Microsoft Word. That’s an electronic signature, right?

It's All About The Process

Whether in the paper or electronic world, it is the entire signing process that helps establish the authentication of the signer. For example, an insurance customer may dispute having signed an initial health assessment, but because that customer has been paying premiums towards an insurance plan for years, and because standard operating procedure requires every applicant to sign an assessment before becoming a customer, there isn’t much hope of that customer proving his/her case. The process itself has strengthened the insurance company’s legal position.

Even traditional, wet-ink signatures often have built-in safeguards that reinforce parties’ claims of who they say they are. These include using more than one signer, notarization, ID checks, online user databases and transaction authorization programs.

“We tend to think of authentication as a single event, a single technology, or a single something that happens,” said Michael Laurie, vice-president and co-founder, Silanis. “But in reality, it’s the combination of all of those that makes the process, and that gives us reliable authentication.”

Choosing The Right Approach

When adding e-signatures to your online processes, a common question is what kind of user authentication you should use.

“There’s really no magic bullet for this very vital process,” said Mr. Laurie, “but I think that if you’re looking for the best solution, the answer is closer than you think.

“It’s not about choosing the latest technology, but choosing an approach that’s going to meet the requirements for your particular process.”

First of all, the method you choose should depend on the level of risk to your organization, should a party deny having made a transaction. What is at stake if someone fraudulently signs a transfer of funds request, for example, and what is the likelihood of that happening?

There is also the question of cost, because higher levels of user authentication are typically more expensive. Obviously, budget will factor in the decision.

Finally – and this is the aspect most often neglected – is your method easy to use? Security and usability are opposing forces. For example, while authenticating applicants online for a loan may represent a risk to any bank, the alternative of customers appearing in person at a branch to have a digital certificate issued is not feasible – they might as well complete the entire process at the branch. The bank must balance its own security with making the process easier for its customers, or face zero adoption – and not realizing the many benefits of a Web-based channel.

Levels of risk, cost and usability will always affect each other. Your choice of the right UA will depend on a judicious balance of all three.

Authentication Requires Two Steps

A consumer comes to your Web site and logs in with a user ID and password. User authentication has been established, right? Not necessarily.

In order to assess the worthiness of the UA, you need to know the process used to identify the user in the first place, before assigning the user ID and password – making UA a two-step process of identity authentication and credential authentication.

Identity Authentication

Also known as personal information verification (PIV)

There are a number of ways to ascertain the identity of an individual online, and each provides various levels of assurance.

For low-risk transactions, such as agreeing to the terms and conditions of a Web site or issuing free e-mail accounts, self-authentication is a feasible option. A user declares his/her identity, and there is no verification of that identity – making ease of use a given. It requires little expense, and is easy to implement.

Logical authentication offers more assurance than self-authentication, and involves checking different types of personal information to ensure it is logically consistent: for example, making sure the area code of a phone number matches an address. It may incur more cost, but is still relatively economical and requires little infrastructure.

Negative authentication, usually used in addition to another method, helps to eliminate potential users you would not want to do business with. A user provides personal information, which is then checked for any association with fraudulent transactions or identity theft.

Third-party authentication requires users to enter information that is then checked against a trusted third-party source. Financial services often use this method over the phone, asking a series of questions that only the user should know the answers to. Some companies are now using access to credit, auto insurance information and other databases to develop online identification services. Despite the higher cost, third-party authentication provides the highest level of assurance of all the online identity authentication methods, and for that reason, is the most frequent approach used.

Once you have established the identity of a user, you will probably want to leverage having gone through that process, by issuing him/her a credential for future transactions.

Credential Authentication

There are three types of online credentials - something you know (user ID, password, PIN); something you have (digital certificate, Smart Card, hardware token); or something you are (voice, fingerprints, eyes, handwritten signature).

The most common authentication method by far involves the combination of a user ID and password, or PIN. This “something you know” method of authentication is common because a user ID and password are easy to issue, acceptable to most users, easy to manage if lost, 100 per cent accurate, have adjustable levels of security and work with nearly all applications. Drawbacks include user ID and password being easily compromised; and users may feel frustrated with the system if they forget one or the other.

The main costs associated with “something you know” authentication are low in general, and mainly involve registration and support. Infrastructure and integration costs are minimal. The low cost and ease of acceptance make user ID and password the most popular method for all kinds of documents, from loan applications and insurance claims to employment agreements.

For higher-risk processes, digital certificates, Smart Cards and hardware tokens – “something you have” – are highly secure, easy to use and very accurate. They are not without their drawbacks, however: they still require a password, and can be shared with others. More difficult to integrate than the methods previously mentioned, they also require specialized hardware and software.

“Something you have” methods are a midpoint between “something you know” and “something you are,” cost-wise and security-wise. Their higher cost, combined with the logistics of distributing software and/or hardware to users, makes them a feasible option only for internal processes, or processes with repeat, long-term external users, such as business partners.

Finally, authentication by biometrics – “something you are” – can involve voice, fingerprint, retinal patterns and handwritten signatures. Although biometrics can provide a high level of assurance of a user’s identity, adoption has not been widespread.

Biometric technologies are extremely complex, and that can limit them to specialized core applications. More importantly, in the context of e-signatures, they set a higher security standard than for paper. Biometrics’ specialized hardware, registration and support, integration resources and infrastructure are all more costly than for any other method. For all of these reasons, biometrics is usually reserved for physical access control in highly secure environments, rather than for business applications such as electronic signing.

Organizations should be aware that no authentication method is foolproof. Even biometrics is based on a statistical processing of a person’s physical or behavioral traits, which are then compared against existing examples. And even if there were a foolproof method of authenticating users, as mentioned earlier, it wouldn’t remove the need for a secure, enforceable process.

The stronger your process is, the less you will need to spend on authentication; in other words, it can serve as your back-up, if you ever go to court.

Which is Best?

The goal of your organization is to choose an authentication method that is appropriate to the risk involved and as easy to use as possible – without spending beyond your means. As this article has demonstrated, applying too low a level of security may compromise the integrity of your process; applying too high a level for a low-risk process means the process will be too difficult and face low adoption rates.

Forrester Research correctly stated that “the key criteria when evaluating such solutions are ease of use, portability, cost, security, manageability, and cross-channel utility . . . organizations will pick different options for different reasons.”

Bottom line: Start with a rock-solid process, and then choose the authentication method that will best protect you while keeping your customers happy.

In some cases, there may not be a need to go through the expense or effort of issuing a credential, as the transaction is not likely to occur again.
“What To Look For In Consumer Strong Authentication Solutions.” Jonathan Penn. Forrester Research.: March 31, 2005.

updated on Thursday, June 02, 2011 at 8:59:33 AM

What is E-Signature Process Management and What Can it Do For You?

Thu, 26 May 2011 10:04:25 GMT

Article Summary

It has been shown that e-signatures have the power to increase revenue, reduce costs and mitigate risk. But bringing business processes online is no simple task. This article outlines the top ten requirements that have led to the emergence of a new class of electronic signature solution and explains the advantages of E-Signature Process Management over alternate technologies.

updated on Thursday, May 26, 2011 at 10:04:25 AM

Introducing Silanis' Customer Advocates Team

Thu, 10 Mar 2011 10:37:06 GMT

updated on Thursday, March 10, 2011 at 10:37:06 AM

Leading Real-Estate Financial Company

Thu, 10 Mar 2011 08:59:28 GMT

This industry-leading lending and servicing specialist has met its mandate to become paperless across the enterprise with the help of Silanis' e-signatures, slashing paper spending by one-third and reducing its cost-per-loan services to less than one-half of the industry average.

updated on Thursday, March 10, 2011 at 8:59:28 AM

Stewart Transaction Services

Thu, 10 Mar 2011 08:56:48 GMT

Part of the US’s fourth-largest title company, Stewart Transaction Solutions and Silanis co-developed the eClosing Room, an online portal that enables paperless mortgages. Find out how Stewart improved title offices’ workflow and reduced overall transaction times, using Silanis’ e-signature and e-vault management solutions.

updated on Thursday, March 10, 2011 at 8:56:48 AM

US Army Accessions Command (AAC)

Thu, 10 Mar 2011 08:51:26 GMT

One of the Army's earliest ApproveIt adopters, the Army Accessions Command saw such compelling results that it immediately applied to equip all of its 23,000 computers with the software, once the enterprise license became available.

updated on Thursday, March 10, 2011 at 8:51:26 AM

US Army National Range Support (White Sands Missile Range)

Thu, 10 Mar 2011 08:49:41 GMT

At the US Army's National Range, processes that typically took days or weeks now take seconds with Silanis' solution. Staff can accomplish their administrative objectives with greater ease, confidence and reliability while reducing postal fees, faxing costs, vehicle use charges and gasoline costs.

updated on Thursday, March 10, 2011 at 8:49:41 AM

Fort Belvoir, Military District of Washington

Thu, 10 Mar 2011 08:48:08 GMT

Fort Belvoir implemented a document and workflow management system that included Silanis' electronic signature and approval solution. Not having to print the base's 2,200 types of standard documents and forms, some of which require up to 18 signatures, has compressed approval cycles from weeks to days, or even hours.

updated on Thursday, March 10, 2011 at 8:48:08 AM

US Joint Chiefs of Staff

Thu, 10 Mar 2011 08:45:05 GMT

The Joint Chiefs of Staff have been using Silanis’ electronic signature solution since 1997. This solution is an invaluable addition to day-to-day work processes, with the entire organization benefiting from the cost and time savings associated with a paperless work environment.

updated on Thursday, March 10, 2011 at 8:45:05 AM

Kansas Department of Transportation (KDOT)

Thu, 10 Mar 2011 08:41:45 GMT

Find out how Silanis e-signatures cut approval times by 60 percent for the Kansas Department of Transportation (KDOT), which has an enterprise license to e-sign everything from user ID requests to construction project authorizations, at its 144 offices.

updated on Thursday, March 10, 2011 at 8:41:45 AM

Stanislaus County Department of Child Support Services

Thu, 10 Mar 2011 08:39:06 GMT

The District Attorney's office in Stanislaus, California, handles a wide range of state-level services, from prosecuting criminal cases to locating absent parents. Using Silanis' solution has allowed staff to shave two months off the federal funding process and focus efforts on servicing its
40,000 families.

updated on Thursday, March 10, 2011 at 8:39:06 AM

US Army - Munitions Management Office

Wed, 09 Mar 2011 14:03:42 GMT

In going online with its improved worldwide ammunition management system for the Army, Army Reserve, Army National Guard, and Marine Corps, the Army's Munitions Management Office (Army G-3/5/7) added e-signatures to increase accuracy, save time, and capture expenditures immediately. By eliminating the need for courier delivery, e-signatures help keep soldiers out of harm's way.

updated on Wednesday, March 09, 2011 at 2:03:42 PM

Fortune 500 Company

Wed, 09 Mar 2011 09:38:20 GMT

When a leading Fortune 500 company integrated Silanis' solution as part of its on-boarding process, it radically changed employees' first impression of working there. Employment applications, agreements, personal history statements and offer letters are now signed and returned within minutes versus days.

updated on Wednesday, March 09, 2011 at 9:38:20 AM

Fortune 500 Financial Services Provider

Wed, 09 Mar 2011 09:35:46 GMT

A Fortune 500 Financial Services Firm is deploying Silanis’ e-signature solution to enable straight-through processing across its enterprise. The firm will first deploy the solution to enable its customers to change the beneficiary of life insurance policies over the web. It then intends to roll out the e-signature solution across other lines of business in order to capture new customers electronically at its retail, call center and web channels, and provide superior service throughout the lifetime of its relationship with customers. The firm also plans to use e-signatures in its HR/Recruiting, Field Contracting and Licensing, and Centralized Services departments in order to eliminate paper from internal signing processes.

updated on Wednesday, March 09, 2011 at 9:35:46 AM

Special Report: Why Personal Lines Carriers Need to Implement Electronic Signatures Now

Thu, 07 Oct 2010 01:13:16 GMT

In recent months, the personal lines insurance market has seen more electronic signature implementations than any other industry segment. It’s easy to see why. This special report, developed by Silanis Technology, outlines what to consider from a business, legal, IT and customer perspective, when beginning to plan for an electronic signature implementation.

updated on Thursday, October 07, 2010 at 1:13:16 AM

Download Handouts

Thu, 29 Apr 2010 14:44:45 GMT

updated on Thursday, April 29, 2010 at 2:44:45 PM

eSignature Process Management Uncovered

Wed, 17 Jun 2009 13:27:02 GMT

ApproveIt® Web Server is an enterprise-class, E-Signature Process Management solution that transforms any paper-based process to an all-electronic, web-based transaction. Version 3.0 is a response to evolving market demands for a more comprehensive e-signature solution that reduces cycle times and provides greater control of customer transactions in complex environments. The solution goes beyond simple e-signing by controlling the execution of transactions electronically from beginning to end to enforce business, legal and regulatory requirements and capture stronger evidence than possible with paper, while scaling across all lines-of-business and distribution channels and ensuring high user adoption.

updated on Wednesday, June 17, 2009 at 1:27:02 PM

US Army - Munitions Management Office

Thu, 02 Apr 2009 10:16:13 GMT

Headquarters, Department of the Army, Munitions Management Office oversees munitions requirements and prioritization for the entire US Army, Army Reserve and Army National Guard: over 500,000 transaction each month.

With more than 8,000 Army and Marine Corps users ordering everything from 9mm rounds to rockets and missiles, the action of requesting, approving and validating must be tightly controlled, yet timely enough to allow quick response for both training and combat needs.

updated on Thursday, April 02, 2009 at 10:16:13 AM

General Services Administration (GSA)

Wed, 01 Apr 2009 15:02:34 GMT

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updated on Wednesday, April 01, 2009 at 3:02:34 PM

Resource Center

Fri, 06 Feb 2009 18:14:46 GMT

updated on Friday, February 06, 2009 at 6:14:46 PM

Resource Center

Tue, 27 Jan 2009 16:32:06 GMT

Article Summary

Continue to Full Article

updated on Tuesday, January 27, 2009 at 4:32:06 PM

Resource Center

Thu, 21 Aug 2008 10:44:39 GMT

updated on Thursday, August 21, 2008 at 10:44:39 AM

Resource Center

Mon, 18 Aug 2008 13:31:46 GMT

updated on Monday, August 18, 2008 at 1:31:46 PM

Electronic Signatures & the Environment

Tue, 22 Jul 2008 23:54:42 GMT

E-signatures have helped save thousands of trees, printers and scanners. But have you ever thought about how they can enhance your own organization’s corporate image? View this article to learn how other companies have “gone green” to their advantage.

updated on Tuesday, July 22, 2008 at 11:54:42 PM

Resource Center

Wed, 02 Jul 2008 14:44:09 GMT

updated on Wednesday, July 02, 2008 at 2:44:09 PM

Kentucky Department of Natural Resources (KDNR)

Wed, 23 Apr 2008 14:22:48 GMT

At the Kentucky Department for Natural Resources (KDNR), all employees electronically approve numerous external requests and e-sign daily correspondence, allowing them to assess the status of mining projects in real time and provide superior service.

updated on Wednesday, April 23, 2008 at 2:22:48 PM

White Papers, Articles and Success Stories

Enterprise E-Signature Requirements Checklist

Please complete the form on the right to access the full 5-page report >>

Measuring the Return on Investment for e-Signature Technology

Paperless Processing in Property & Casualty Insurance

How To Reduce Lending Costs and Risks with Electronic Signature Process Management

Top Questions to Ask when Choosing an E-Signature Service

Electronic Signature Deployment Options

The Role of User Authentication in E-Signing

Security for E-Signatures & E-Transactions

Please complete the form on the right to access the full 12-page report >>

Understanding E-Signatures: A Beginner’s Guide

Electronic Signature Terminology

Taking E-Signatures to Court

How to prevent and prepare for legal disputes involving electronic signatures and electronic transactions

Top 6 Legal Risks When Adopting E-Signatures…And How to Address Them

Compliance for Electronic Signatures and Documents

Top 20 Government Contractor

General Services Administration (GSA)

US Army - Enterprise License

Top Ten Property & Casualty Insurer

North American Insurance Provider

Resources

Resources

It's All About The Process

Choosing The Right Approach

Authentication Requires Two Steps

Identity Authentication

Also known as personal information verification (PIV)

Credential Authentication

Which is Best?

What is E-Signature Process Management and What Can it Do For You?

Article Summary

Introducing Silanis' Customer Advocates Team

Leading Real-Estate Financial Company

Stewart Transaction Services

US Army Accessions Command (AAC)

US Army National Range Support (White Sands Missile Range)

Fort Belvoir, Military District of Washington

US Joint Chiefs of Staff

Kansas Department of Transportation (KDOT)

Stanislaus County Department of Child Support Services

US Army - Munitions Management Office

Fortune 500 Company

Fortune 500 Financial Services Provider

Special Report: Why Personal Lines Carriers Need to Implement Electronic Signatures Now

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eSignature Process Management Uncovered

US Army - Munitions Management Office

General Services Administration (GSA)

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Electronic Signatures & the Environment

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Kentucky Department of Natural Resources (KDNR)